Strategy · Management · Technology

The next step
for your company

Built on processes, powered by people

+150
Projects delivered
+15
Companies transformed
2–3x
Faster execution with better systems

Key technologies we work with

Figma
Notion
Asana
Google Workspace
OpenAI
Claude
Gemini
GitHub
Vercel
Make
Zapier
n8n
Looker
Supabase
Pinecone
🗂 📊 💬 🔗 ⚙️ 📁
And your tools too
Your company's own software stack
We adapt to your existing tech ecosystem. We understand your structure and interconnect the tools you already use — no starting from scratch required.
What We Do

Project Management, three ways

We help companies grow through strategic clarity, operational efficiency, and cutting-edge technology. Click any service to explore what we build.

Project Management, three ways

Top-Down Clarity

We help leadership teams define a clear north star and activate the strategic projects that move the company forward.

1
Strategic Planning
Define clear objectives, KPIs by area and owners — all aligned to a concrete roadmap with initiatives, milestones and timelines.
KPI FrameworkRoadmap
2
Directories & Reports
Facilitate recurring strategic review sessions (generally quarterly) that drive informed decisions, progress tracking, and organizational alignment.
Quarterly ReviewsScorecardsArea Reports
3
Strategic Projects
Activate targeted initiatives tailored to your company's maturity: governance design, organizational structure, culture, and long-term vision (3–5 years).
Org DesignGovernanceCulture3-5Y Vision
Strategic Plan — 2026
Area Indicator Goal Owner
Commercial Revenue YoY +25% CEO
New clients / yr +12 Sales Dir.
Operations NPS ≥ 75 COO
On-time delivery 95% COO
Finance EBITDA ≥ 22% CFO
Cash runway 18 mo. CFO
Technology Automations live +5 Q3 CTO
System uptime 99.9% CTO
Q1 2026 — Board Scorecard
Commercial
On Track
Revenue +14% vs plan
Operations
At Risk
CSAT 82% (target 90%)
Finance
On Track
EBITDA margin 23%
Technology
On Track
3 automations live
Next Board Review: April 15, 2026 · Quarterly cadence
Strategic Project Portfolio
Org. Redesign 2026
Q1–Q2
New structure, leadership roles & accountability model
75%
Market Expansion
Q2–Q3
Entry into 2 new markets: Colombia & Perú
30%
Culture & Talent Program
Q3–Q4
EVP definition, talent pipeline & retention plan
10%

Bottom-Up Efficiency

We streamline your operations so your team can focus on what matters.

1
Process Flows
Map, redesign and structure your key operational processes. Define who does what, with which tools, and in what order.
BPMN DiagramsSOPsWorkflows
2
Management Platforms
Implement and optimize project management systems, CRMs, and collaborative tools tailored to your team's reality.
NotionAsanaCRM Setup
3
Automations & AI
Connect your tools intelligently via Zapier, Make, and custom AI agents to eliminate repetitive tasks and reduce errors.
ZapierMakeGPT Agents
4
Management Control
Design dashboards and KPIs that let you monitor results, track progress, and make data-driven decisions in real time.
LookerData StudioCustom Dashboards
5
Knowledge Management
Build wikis, playbooks and docs that preserve institutional knowledge and make it accessible to everyone.
Internal WikiPlaybooksOnboarding Docs
Sales Order — Process Flow
Start Receive Request OK ? Yes Assign Team Execute & Deliver End No Request Missing Info
87%
Process efficiency
-40%
Manual tasks
+2x
Team velocity
Project Board — Q2 2026
To Do (3)
Set up CRM
Map sales flow
Define KPIs
In Progress (2)
Process docs
Team training
Done (4)
✓ Kickoff
✓ Audit
✓ Proposals
Notion / Asana9 tasks this sprint
Automation: Lead Processing
Trigger: Form Submission
Filter: Company size > 10
Notify Slack #sales
Create CRM contact
Send welcome email
Runs automatically 24/7247 runs today
Live Management Dashboard
$284k
Revenue MTD
94%
CSAT Score
-32%
Manual tasks
KPI Progress by Area
Commercial
87%
Operations
72%
Finance
64%
Technology
91%
Company Knowledge Base
Wiki
Company Wiki
Operations
Sales SOP
Ops Manual
Human Resources
Onboarding Guide
Company Policies
Onboarding Guide
HR Active
Welcome & setup accounts
Meet the team
Review company processes
First project kickoff
Searchable · Always up to date · Available to everyone

Build · Automate · Scale

We design and build custom digital solutions that become a competitive advantage and a long-term asset for your company.

1
Custom Solutions
Tailored digital tools, dashboards, and platforms designed around your specific business logic. From internal tools to client-facing web apps.
Web AppsDashboardsInternal Tools
2
Automations & AI Agents
Intelligent workflows and AI-powered agents that operate 24/7 — handling data, communications, reporting and decisions autonomously.
AI AgentsAPI IntegrationsBots
3
Training
Hands-on workshops to upskill your team on AI, automation, and modern tools. We make your people the engine of digital transformation.
AI LiteracyPrompt EngineeringNo-Code Tools
4
Custom Tool Development
We build proprietary software that solves your unique challenges — from data pipelines and APIs to full SaaS products that scale with your business.
SaaS ToolsAPIsData Pipelines
Custom Client Portal
Menu
Dashboard
Orders
Clients
Reports
Settings
Welcome back · March 2026
142
Active orders
98%
SLA met
$84k
Revenue MTD
27
Pending tasks
AI Agent Architecture
Data Input
CRM, emails, spreadsheets, APIs
AI Processing
Classification · Summarization · Decision
Automated Output
Reports, notifications, updates
Runs automatically 24/7847 tasks automated today
AI & Automation Workshop — 4 Modules
1
AI Fundamentals
Models, prompting, use cases · 3h
Done ✓
2
Prompt Engineering
Advanced techniques · 4h
Active
3
No-Code Automations
Make, Zapier, n8n · 4h
Pending
4
Build Your First Agent
Live project · Full day
Pending
Custom API — Endpoint Reference
GET /api/clientsList all clients
POST /api/ordersCreate order
PUT /api/orders/:idUpdate order
DEL /api/orders/:idDelete order
// Response · 200 OK
{ "id": "ord_847",
  "status": "confirmed" }
Our Approach

Our Working Model

We work closely and flexibly, adapting to each client's rhythm and needs. We combine strategic vision with operational capacity in a model of continuous, clear, and measurable partnership.

MVP-Focused

We build minimum viable versions of each project, then transfer the knowledge so your organization can scale autonomously.

Goals & Sprints

Weekly priority adjustments, clear deliverables, short meetings, and async collaboration — we move fast and stay aligned.

Co-Created Solutions

We don't sell off-the-shelf products. We design and build solutions together with your team, tailored to your real challenges.

Autonomy First

Our goal is for your company to operate independently. Every engagement ends with your team fully equipped to run and scale what we built.

Pricing

Choose your focus area

Monthly retainers aligned to what you need. No hidden fees, no lock-in — just results.

Additional VAT may apply in your country · Ask for a custom quote

The Team

People behind Steps

A senior team with deep expertise in management, strategy and technology.

Eduardo Aldunate
Eduardo
Director
"We drive innovation inside our clients and expand their strategic bandwidth — so leadership can focus on what actually moves the needle."
Martín
Martín
Project Manager Lead
"We give clients the same freedom of time and location we enjoy ourselves — through structures that are automated, efficient, and built to last."
Paul
Paul
Consultant
"We listen first, then build solutions that stick. No unnecessary complexity — just clear priorities, concrete actions, and measurable results."
Nicolás
Nicolás
Consultant
"We stay agile and hands-on. No over-theorizing — we make things happen by working side by side with each team until the job is done."
Testimonials

What our clients say

Real results from real companies that took their next step with us.

Let's Talk

Ready for your
next step?

Tell us about your company and we'll find the best way to help you grow.